THE CUSTOMER JOURNEY
VICTORY Stage
AWARENESS • CONSIDERATION • PURCHASE • RETENTION • LOYALTY • VICTORY

➛ What happens here?
This is the dream scenario: your email marketing ecosystem is so well set up that it runs almost on autopilot, bringing in leads, sales, and loyal customers consistently.
➛ Types of emails you should never stop sending
- A mix of everything shown in the previous stages, perfectly timed and automated
- Highly segmented, personalised emails that feel human
- Emails that make customers feel it's a 2-way relationship
➛ Goals for the future
- A predictable stream of leads and sales
- Maximum efficiency with minimal manual effort
- An engaged, happy audience that keeps coming back
➛ How can you get here?
You’ve built and optimised your email sequences, understanding your audience’s needs at every stage.
Your emails don’t just sell.
they educate, inspire, create and nurture relationships.
And, most importantly, they solve your customers' problems.